Zipline is extending its instant delivery service in the Queen City.

Serving North Carolina

Zipline is excited to offer our next-generation instant delivery experience in North Carolina via our fast, autonomous drones. Our distribution center is located in Kannapolis and will be capable of serving the greater Charlotte area.

We are delivering to customers who have signed up for Zipline delivery through our healthcare partners at Novant Health, Cardinal Health, and MagellanRx Health. If you’re interested in receiving Zipline’s at-home deliveries from your healthcare provider, please contact your healthcare provider to ask if it’s available for you.

Zipline will also provide convenient, on-demand delivery for a variety of everyday products and convenience items like snacks and batteries. Sign up at to see if you’re eligible for delivery today.

A service coverage map of NC-1

Our Mission

Zipline’s mission is to create the first logistics system that services all people equally.

How Zipline deliveries work

Order icon

When a recipient places an order using Zipline delivery, the order is packed in a specialized box with a parachute and loaded in the Zip for delivery.

Launch icon

After the Zip launches, Zipline sends a delivery alert to the recipient. Packages are delivered at the time of the recipients’ choosing and can be tracked seamlessly every step of the way.

Delivery icon

After the Zip delivers the package to the predetermined location, it then flies back to the distribution center to get ready for the next delivery.

Safe and reliable service

Zips have safely flown millions of miles and made hundreds of thousands of deliveries around the world. Though we’ll only fly in good weather conditions for the foreseeable future in North Carolina, our Zips have been tested in a wide variety of weather conditions so that they can safely make deliveries in rain or shine, hot or cold, blue skies or even heavy winds.

Fun Fact

Each day, on average, our Zips around the world fly the equivalent of the Earth's circumference.

Frequently Asked Questions

How are packages delivered?

Packages are outfitted with a special parachute, which brings the package safely and securely to the ground.

How fast do Zips fly?

Zips have a cruising speed of about 60 miles per hour.

How big is a Zip?

Zips have a wingspan of 10 feet and are 6 feet long.

How much can a Zip carry?

Zips can currently carry up to 4 pounds. Larger orders will be split across multiple flights.

How are Zips powered?

Zips use rechargeable electric batteries, resulting in zero tailpipe emissions. As a whole system, Zipline emits 96% less CO2 than an average gas car making a delivery.

How high do Zips fly?

Zips cruise around 300-400 feet above ground level. When delivering a package, Zips descend to about 60-80 feet above the ground.

How safe is delivery by drone?

Safety is Zipline’s main priority. Zips are equipped with redundant safety systems to detect and avoid any threat of danger in the air and on the ground. Along with their ability to quickly and smoothly deliver packages at a moment’s notice, Zips can do so without the risk of delays as a result of roadway congestion, traffic accidents, unforeseen detours, and traffic accidents. Read more.